Pay Rent Online
4619 W Emerald Suite 101
Boise, ID 83706
Voice: (208) 336-5111 x0
Fax: (208) 336-1965
  1. When is my rent due and where can I pay my rent?
  2. How do I get help for a maintenance problem?
  3. How long should I wait to hear back from someone regarding a maintenance problem?
  4. What am I responsible for maintaining?
  5. Do I need approval to paint or change something in the home I am renting?
  6. Do I need renters insurance?
  7. What happens if I need to move before the end of my lease?
  8. What do I do if I need to move?
  9. Can I get a pet?
  10. What do I do If I have an emergency.
  11. How long does the application process take?
  1. When is my rent due and where can I pay my rent?

    Rent is always due on the first of each month and late as of 5pm on the 5th. Late fees are $45 at 5pm on the 5th and $5 a day until balance is paid in full.

    Rent can be paid by mail, online or in person to:

    Chapman Properties.
    4619 W Emerald Ste.101
    Boise, ID 83706

    Our office is open Monday through Friday 9AM to 5PM and Saturdays for rental showings only. We are closed for lunch from 12pm to 1pm daily. If our office is closed please use the mail slot located at the left hand side of our front door. This can be used for rent, key's and other documents but please make sure all items left are properly labeled.

    Please specify your rental address in the memo field of your check.

    Checks, money orders or cashiers checks are acceptable, please NO CASH!



  2. How do I get help for a maintenance problem?

    All maintenance request must be made in writing. You may submit your request through our website under tenant services " Work Order" or by e-mailing P.J. at pjchapman@cableone.net.

  3. How long should I wait to hear back from someone regarding a maintenance problem?

    In a non-emergancy situation, please allow three days. If you have not heard from our office or vendor in three days, please contact Chapman Properties directly.

  4. What am I responsible for maintaining?

    Residents are responsible for maintaining heating filters and fresh smoke detector batteries at all times. This may mean changing these items two to three times a year or as frequently as needed. Most residents in single family homes are responsible for maintaining their individual lawn care as well, to include watering, weeding, mowing, blowing and all general upkeep of the yard. Please refer to your lease agreement for further acknowledgement of yard duties.

    When moving out of a Chapman Property the resident responsibility grows substantially. Please refer to your lease agreement or call Chapman Properties directly for further detail.



  5. Do I need approval to paint or change something in the home I am renting?

    Yes! Any and all changes or modifications to the property must be requested in writing to Chapman Properties. These request must be approved and sent back in writing to resident prior to any changes.



  6. Do I need renters insurance?

    Chapman Properties highly recommends that all residents carry enough insurance to cover themselves and their personal property. Please consult with your insurance agent for further details.

  7. What happens if I need to move before the end of my lease?

    Please refer to your lease agreement for details on breaking a lease and contact Chapman Properties as soon as possible to discuss your situation in detail.

  8. What do I do if I need to move?

    You must always provide a written 30 day notice to vacate. These can be obtained on our website or in the office located at 4619 W Emerald Ste 101 Boise, Id 83706. Notices must be delivered a full 30 days prior to your vacating date. Once received by our office the 30 days will begin.

  9. Can I get a pet?

    Please refer to your lease agreement to see if pets are negotiable at your property. If no pets are allowed then you will not be able to have one at the property. If pets are negotiable you must submit a request in writing to Chapman Properties to include the type, breed, sex and age of the proposed pet. Upon approval you must submit a $250 pet fee per approved pet and sign an additional pet agreement. All of this must be done PRIOR to getting a pet.

  10. What do I do If I have an emergency.

    Examples of emergencies are: active water leaks, flooding, no heat in winter, fire, gas odors etc. For Fire, GAS or Natural Disasters, please call 911 First!**



  11. How long does the application process take?

    Applications generally take 24 to 48 hours depending on the availability of your references. If you have not heard from us within 48 hours, please give us a call.